ph86 Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") describes how ph86 ("ph86," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("you" or "Player") who access or use the ph86 online gaming platform, including the website at ph86.app and the ph86 mobile application (collectively, the "Platform").

ph86 is committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission ("NPC") of the Philippines.

By registering an account or using the ph86 Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal information as described herein. If you do not agree with this Policy, please do not use the ph86 Platform.

2. Information We Collect

ph86 collects personal information that is necessary to provide you with a safe, secure, and enjoyable gaming experience. The categories of information we collect include:

2.1Registration Information. When you create a ph86 account, we collect your full name, date of birth, email address, mobile number, and a username and password of your choosing. This information is required to establish and maintain your account.

2.2Identity Verification (KYC) Information. To comply with PAGCOR regulations and anti-money laundering requirements, ph86 may request government-issued identification documents (such as a Philippine passport, driver's license, SSS ID, or UMID), proof of address, and a selfie photograph for identity verification purposes.

2.3Financial Information. We collect information related to your deposits and withdrawals, including your GCash number, PayMaya account, BPI, BDO, or Metrobank account details (as applicable), transaction amounts, and transaction history. ph86 does not store full payment card numbers on its servers.

2.4Gaming Activity. We collect records of your gaming activity on the ph86 Platform, including games played, wagers placed, wins and losses, bonus usage, and session duration. This information is used for account management, dispute resolution, and responsible gaming monitoring.

2.5Technical and Device Information. When you access the ph86 Platform, we automatically collect certain technical information, including your IP address, device type, operating system, browser type, and mobile network information. This information helps us optimize the Platform for your device and detect fraudulent activity.

2.6Communications. If you contact ph86 customer support, we retain records of those communications, including chat transcripts and email correspondence, to assist with ongoing support and to improve our services.

3. How We Use Your Information

ph86 uses the personal information we collect for the following purposes:

• To create, manage, and maintain your ph86 account;
• To process deposits, withdrawals, and other financial transactions;
• To verify your identity and age in compliance with PAGCOR regulations and Philippine law;
• To detect, prevent, and investigate fraud, money laundering, and other illegal activities;
• To provide customer support and respond to your inquiries;
• To personalize your gaming experience and deliver relevant promotions;
• To monitor gaming activity for responsible gaming purposes and to enforce self-exclusion requests;
• To analyze Platform usage and improve our products and services;
• To send you important account notifications, security alerts, and policy updates;
• To comply with applicable laws, regulations, and regulatory requirements.

ph86 will not use your personal information for any purpose that is incompatible with the purposes listed above without first obtaining your consent.

4. Legal Basis for Processing

ph86 processes your personal information on the following legal bases under the Data Privacy Act of 2012:

4.1Contractual Necessity. Processing is necessary for the performance of the contract between you and ph86, including account management, transaction processing, and the provision of gaming services.

4.2Legal Obligation. Processing is necessary for ph86 to comply with its legal obligations under Philippine law, including PAGCOR licensing requirements, anti-money laundering regulations, and tax reporting obligations.

4.3Legitimate Interests. Processing is necessary for the legitimate interests of ph86, including fraud prevention, platform security, and service improvement, provided that such interests are not overridden by your rights and freedoms.

4.4Consent. For certain processing activities, such as marketing communications, ph86 relies on your explicit consent. You may withdraw your consent at any time by contacting our support team.

5. Sharing of Personal Information

5.1Service Providers. ph86 may share your personal information with trusted third-party service providers who assist us in operating the Platform, including payment processors (such as GCash and PayMaya), identity verification providers, cloud hosting providers, and customer support platforms. These providers are contractually obligated to process your data only as instructed by ph86 and in accordance with applicable data protection laws.

5.2Regulatory Authorities. ph86 may disclose your personal information to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other Philippine government authorities where required by law or regulatory obligation.

5.3Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of ph86's assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

5.4No Sale of Data. ph86 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes.

6. Data Retention

ph86 retains your personal information for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and identity verification records are retained for a minimum of five (5) years following account closure, in accordance with PAGCOR and AMLC requirements;
• Transaction records are retained for a minimum of five (5) years;
• Customer support communications are retained for two (2) years;
• Technical and device logs are retained for up to twelve (12) months.

Upon expiry of the applicable retention period, ph86 will securely delete or anonymize your personal information in accordance with its data disposal procedures.

7 . Cookies and Tracking Technologies

ph86 uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Platform is used.

7.1Essential Cookies. These cookies are necessary for the Platform to function correctly. They enable core features such as account login, session management, and security. You cannot opt out of essential cookies.

7.2Analytics Cookies. These cookies help ph86 understand how players interact with the Platform, which pages are visited most frequently, and where errors occur. This information is used in aggregate form to improve Platform performance.

7.3Preference Cookies. These cookies remember your settings and preferences, such as language selection and display options, to provide a more personalized experience.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the ph86 Platform.

8. Security of Your Information

ph86 implements appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the ph86 Platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Access controls limiting employee access to personal data on a need-to-know basis;
• Regular security audits and vulnerability assessments;
• Two-factor authentication options for player accounts.

While ph86 takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. In the event of a personal data breach that poses a risk to your rights and freedoms, ph86 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act.

9. Your Rights Under the Data Privacy Act

As a data subject under Republic Act No. 10173, you have the following rights with respect to your personal information held by ph86:

• Right to be Informed: You have the right to be informed of how your personal data is being collected and processed;
• Right of Access: You may request a copy of the personal information ph86 holds about you;
• Right to Rectification: You may request correction of any inaccurate or incomplete personal information;
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations;
• Right to Object: You may object to the processing of your personal data for direct marketing purposes;
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used format;
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact ph86's Data Privacy Officer using the contact details provided in Section 12 of this Policy. ph86 will respond to all verified requests within thirty (30) days.

10. Children's Privacy

The ph86 Platform is strictly intended for adults aged 21 years and above. ph86 does not knowingly collect personal information from individuals under the age of 21. If ph86 becomes aware that personal information has been collected from a person under 21, that account will be immediately closed and all associated personal data will be deleted. If you believe a minor has registered on the ph86 Platform, please contact us immediately at the details provided in Section 12.

11. Changes to This Privacy Policy

ph86 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this Policy, we will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this Policy will be revised accordingly. Your continued use of the ph86 Platform following notification of any changes constitutes your acceptance of the revised Policy.

12. Contact and Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by ph86, please contact our Data Privacy Officer. Our DPO is responsible for overseeing ph86's compliance with the Data Privacy Act and can be reached as follows:

Data Privacy Officer, ph86
Email: [email protected]
Support: [email protected]

Please note that the email addresses above are provided as plain text for informational purposes only. ph86 aims to respond to all privacy-related inquiries within fifteen (15) business days. For urgent matters, we recommend using the live chat feature available on the Platform for the fastest response.